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SAVVY UX SUMMIT 2019
Be Experienced In Experience With The BEST And Most Insightful UX Summit in Asia
12th - 13th, Dec, 2019 @Bangkok Marriott Hotel The Surawongse
Customer Experience Is The New Brand, said by Forbes. Today, 89% of companies compete primarily on the basis of customer experience – up from just 36% in 2010.
The User Experience is the new paradigm for companies to maintain competitive advantages in the market. In the Digital Century, technology enables companies to connect with their users in more meaningful, immediate, and personal ways than ever before.
User Experience, driven by advances in AI technology, is re-shaping industries and leading company strategies. Healthcare, InsureTech, Fintech, Airlines, Telecom, Social, and Entertainment are all being transformed by a deeper and more impactful User Experience.
Who will be the next winner? It depends on who can grab the most user insights both efficiently and effectively.
Conference Video Recap
About Savvy UX Summit
Savvy UX Summit is an annual User Experience (UX) and insights conference host by UXTesting Inc.
The summit provides knowledgeable Customer Experience (CX) and User Experience (UX) insights for all background attendees to learn the secret sauce of experience strategy and to connect with UX communities around the world to gather, share and inspire.
In 2019, two-day summit features over 15 insightful talks from Big Tech companies and industry leading corporates. These professionals will be sharing from their personal insights and industry trends how “future technology” and data is reshaping user experience in the fast-changing digital world.
Speakers
Aldrich Huang
UXTesting / CEO & Co-Founder
Savvy UX Summit / Main OrganizerInternational Board Member at User Experience Quality Certification Center (UXQCC)
Mentor at User Experience Professionals Association (UXPA)
Aldrich Huang, CEO and co-founder of UXTesting.io, International Board Member at User Experience Quality Certification Center (UXQCC), Mentor at User Experience Professionals Association (UXPA) as well as the main organizer of the Savvy UX Summit. With several years of working experiences in the field of legal, business development, and customer experience, he firmly believes that better user experience will bring joy to the users.
Gülay Birand
Facebook / UX Lead and Product Design Manager
Gülay joined Facebook as a Product Design Manager and UX Lead on Facebook Newsfeed in February 2019, where she is working with her team to create excellent experiences that build social value and connection.
Prior to Facebook, she spent 8yrs at Google leading teams on Mobile Ads, Search, Identity, Hangouts, with the last 4 of those years as a UX Design Manager on Google Cloud Platform, focusing on cross-platform user experience design and strategy. Gülay’s passion lies in the cross-section of responsible innovation and service design in all facets of user experience creation.
She cares deeply about the consequences of technological advances and works to establish UX as a key player and advocate to society in the end to end product lifecycle.
Kevin Lee
eBay Korea / Chief Product Officer
Previously, Visa / Executive Director & VP, Head of Design EMEA
Kevin Lee, Chief Product Officer at eBay Korea, is responsible for the overall vision and strategy of products and services for Korea’s largest e-commerce company operating under Gmarket, Auction, and G9. In this role, Kevin oversees the team of design, product, and engineering to drive innovation initiatives and deliver great products to extend the market leadership.
Previously, Kevin was Vice President and Head of Design at Visa, Inc, responsible for setting the vision to help design digital products and Visa’s design system has been recognized by Fast Company for 2017 Innovation by Design Awards. Prior to Visa, Kevin led the design studio at Samsung responsible for the overall product strategy and launch of Gear Fit. Kevin was also responsible for the global design team at eBay and Paypal, as well as Whirlpool Corporation designing and launching consumer products with CES awards. Before Whirlpool, Kevin led a global team at GE Healthcare launching Vscan where it was named by TIME magazine as The 50 Best Inventions of 2009.
Dr. Florian Lachner
Google / UX Researcher
Florian is an engineer by training who found his passion for UX research while pursuing his doctoral degree in Human-Computer Interaction. During his academic work, he investigated cross-cultural aspects and mixed method approaches for UX design. Now, he works as a UX researcher at Google in the fields of privacy and security. In addition, he volunteers as a UX advisor for startups from the Center for Digital Technology and Management (CDTM), an institution from the TU Munich and the LMU Munich.
Amarit Charoenphan
HUBBA / Executive Chairman; Techsauce / CCO
Edmund Hillary Fellow (EHF) | Forbes 30U30
Asia Tech Ecosystem BuilderAmarit is the Executive Chairman and Co-founder of HUBBA, Thailand’s first and largest coworking space and community that is part of Google for Startups Partner Network. He is also Chief Connection Officer and Cofounder of Techsauce, one of Southeast Asia's leading technology media and events company. He angel invests in many emerging startups as is also a Fellow of the Edmund Hillary Fellowship (EHF), and has been named as one of Forbes Asia 30 Under 30: Enterprise Technology, and Thailand Startup Enabler of The Year 2016.
Julie Kennedy
Saint-Gobain / User Experience Director
Previously, Capital One / Digital Director
Julie Kennedy is the creative and innovative User Experience Director with a proven track record of managing large-scale multi-channel global projects delivering great products and user experiences to budget and deadlines. She has over 20 years digital experience working across a wide range of industries covering ecommerce, telecommunications, gaming, media, fintech and currently building manufacturing and distribution. Successfully building and managing multidiscipline design teams across multi-channels for top UK and Global brands at Amazon, Vodafone, Betfair, DMG Media, Capital One and currently Saint- Gobain. Julie is also regular regular conference speaker and organiser of an annual Tedx Womens Event in London.
Masahiro Inoue
Nagoya Institute of Technology / Professor
Previously, Toshiba Design Center / General Manager
Masahiro Inoue is a professor of Nagoya Institute of Technology. He has over 30 years of experience as a product designer at Toshiba and won many Good Design Awards. Now, while teaching Products and UX design to students at the Institute, he is promoting many joint developments with local companies. He is involved in the development of designs that incorporate UX as much as possible.
Jared Huke
Daito Design / CEO
University of Texas at Austin Center for Integrated Design / Lecturer
Sudesh Thevasenabathy
Previously, AXA Hong Kong / Head of Customer Care Transformation
Previously, Bank of America / Change Consultant, Regional Fulfillment and Services
Sudesh T brings with him almost 20 years of experience specialising in customer experience, process efficiencies, customer innovation, AI and change management across multiple industries including telecommunications, consumer products, manufacturing, banking as well as more recently insurance, through his tenures with HSBC and Bank of America Merrill Lynch before joining AXA Hong Kong six years ago. He is a true believer and advocate of diversity and inclusion in the workplace and with customers and recently winning the 2019 LGBT+ Ally Award. He is actively working with the organisation to support differently abled, LGBT, ethnic minorities, gender and multi-generational employees.
Adrian Garcia
Daito Design / VP, Research
Previously, GE Oil & Gas / Senior UX Research
Adrian leads teams and applies a multi-disciplinary approach from practices including human factors, change management, experimental psychology, six sigma, data science and finance to digitally transform enterprise companies and capture ROI. Adrian predicts UX and business results prior to implementation for high-value projects in sectors including: Oil & Gas, Nuclear, Manufacturing, Defense and Agriculture using statistical techniques and mixed-methods approaches. Results include significantly increasing collaboration and productivity, reducing human error and realizing tens of millions of dollars in ROI to customers and shareholders. Adrian believes the future of UX research in enterprise is designing businesses and organizations that deliver delightful employee experiences, lift productivity and satisfaction, and gives companies a competitive edge.
Paul Farla
Siam Commercial Bank / SVP of Product and Service Design
Previously, Lazada & Alibaba / VP of Interaction Design
Product Strategy ConsultantPaul loves directing initiatives that take a creative approach to solving difficult problems. He evaluates and guides Product Development and Design decisions, using data to help build roadmaps and overall product strategy. His aim is to deliver outstanding business value through User Centered Product Development.
He particularly loves working with effective people on meaningful projects that touch millions of customers lives.
Ben Sauer
Babylon Health / Director of Product
Ben Sauer is Product Director at Babylon health, and formerly worked at Clearleft. He has worked with organisations like the BBC, Pearson, Tesco, and TCS to raise their design and product game.
He has been speaking about and training people on the topic of design, and particularly voice UI for several years; particularly in how to rapidly design conversational experiences. Teams at Amazon and the BBC use his methods, and through O'Reilly, he has trained folks at NASA. He has also spent many hours at home removing the ridiculous things that his kids have added to Alexa’s shopping list.
Ilker Yengin
Singtel / Associate Director, Design Research
Ilker Yengin (Ph.D.) inspires design strategy in creating high quality, usable and beautiful products that users love. With his strong background in psychology, cognitive science, and human-computer interaction, Yengin supports the organization to go beyond the surface meaning by creating a deeper picture of the users’ behavior.
Yengin’s research empowers the design with a holistic view of users and ensures teams creates the right product. He amplifies the voice of the user across the organizations with actionable data-driven insights.
Yengin mentors and grows UX researchers that support business units to discover and define the user experience across all digital properties. His teams reduce after launch surprises that negatively affect the users.
He has over 10 years of experience at government organizations such as A*STAR as well as start-ups like Grab and Ola. Currently, he is the directing the design research in Singtel.
More talks are being curated...
Workshops
Dec 12th, 2019
Continental Buffet and 2 Tea Breaks are included.
Savvy UX Summit 2019 reserves the right to change rules and conditions.
More content is being updated...Agenda
Dec 13th, 2019
We will provide real-time English-Thai interpretation services.
( We provide simultaneous interpretation for all the talks, please bring your ID card or passport to get earphones.)Continental Buffet and 2 Tea Breaks are included.
Savvy UX Summit 2019 reserves the right to change rules and conditions.
More content is being updated...Industry
ENERGY
E-COMMERCE
INTERNET
BANKING
INSURANCE
HEALTH CARE
CONSTRUCTION
OIL & GAS
TELECOMMUNICATION
SOFTWARE
The Growing Network
18+
Countries
20+
Mega Cities
10+
Keynote Speakers
100+
Companies
500+
Attendees
50+
Journalists
20+
Industry Groups
> 30%
Industry Professionals
> 30%
C-Level
15+
Startups
Summit Highlight Recap
Organizer
Savvy UX Summit is an annual User Experience (UX) and insights conference host by UXTesting Inc.
UXTesting Inc. is the leading user experience (UX) data and insight company from Silicon Valley, devoted to help enterprises deliver better experience to the customers.
UXTesting believes that the Business Intelligence (BI) solutions provide corporates with unfair market insights and better UX to gain a competitive advantage. With UXTesting’s innovative BI solutions, it is much more efficient and effective to uncover actionable data in the fast-changing industry.
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WhereBangkok Marriott Hotel The Surawongse
Contact Us
For Summit or Speakers Information:
Savvy UX Summit Team
Email : summit@uxtesting.io
LINE Official:http://nav.cx/ooNS48s
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SoldOutt Team
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